What we do

Little girl jumping (Family Links—emotionally healthy lives).

Family Links delivers innovative, high quality training in the Nurturing Programme to health and social care services, third sector organisations, schools and universities. The Nurturing Programme is the approach that underpins all our work and is designed to provide adults and children with the understanding, skills and ability to lead emotionally healthy lives, build resilience, empathy, self-esteem and support positive relationships.

We have programmes suitable for parents of children from -9 months to 18+
See below for the full range.

Find out about the Nurturing Programme.

  • We train practitioners to work confidently, effectively and safely with parents and families. Since 1997 we’ve trained over 11,000 family practitioners who have rated the training 9.7 out of 10 in terms of effectiveness.
  • Over 8,000 school staff are now part of the Nurturing Schools Network.
  • We offer a comprehensive Implementation Support service
  • We offer specialist programmes including parenting with Islamic Values, work with parents in prison and with parents of children with a disability or special needs

10-Week Nurturing Programme Parent Groups

Family Links 10-Week Nurturing Programme in a children's centre setting
Family Links 10-Week Nurturing Programme in a children's centre setting

Discover below how Family Links trains practitioners in health and social care to deliver the 10-Week Nurturing Programme parent group.

The 10-Week Nurturing Programme has also been used successfully in specialist parent groups for Muslim families, parents in prison, families with children with disabilities and special needs. Discover more about our specialist programmes.

Benefits of training

Full set of resources: the training course includes a full set of resources and the handbook is clear and detailed with step-by-step guidance on running groups.

Return on investment: on average 8 out of every 10 practitioners who complete our training will go on to run their own groups – a much higher return than most practitioner training courses.

Effective facilitation skills: focus on a model that is inclusive, respectful and attentive to the needs of the parents in the group. Our training includes a deep focus on facilitation skills that is very different to what you will find in other parenting training.

Rated 9.7 out of 10: 80% practitioners rated our training as ‘10’ on a scale of 1-10 where 10 was ‘very useful’. This impact is sustained over time as the same evaluation discovered that practitioners gave the training an average rating of 9.3 several months later. Read the evaluation

Implementation support package: achieve the best possible outcomes with our comprehensive implementation support service

City and Guilds Work with Parents Level 3 & 4 accreditation: effective and successful implementation of parenting support benefits from a qualified workforce. Family Links ensures that any practitioner delivering the 10-week Nurturing Programme has the option to gain City and Guilds Level 3 accreditation and Level 4 Award.

Outcomes for parents and children

Two girls with speech bubble ‘Make positive changes and become the parent you want to be’

2015 research showed:

  • On average 8 out of 10 parents attending groups report significant improvements in their children’s behaviour and family life.
  • A significant reduction in conduct problems and hyperactivity
  • The programme is highly effective in improving mental health outcomes for both children and their parents
  • A reduction in the proportion of children with clinical levels of difficulties
  • Increase in levels of self-efficacy in 8 dimensions of parenting: emotion and affection, play and enjoyment, empathy and understanding, control, discipline and boundary setting, pressures of parenting, self-acceptance and learning and knowledge
  • Parent Group Leaders report an improvement in children’s behaviour and emotional and mental health; more parents entering education, training and employment; and a reduction in the number of children subject to safeguarding plans.

Find out more about the evidence to support the effectiveness of the 10-Week Nurturing Programme and outcomes for families.

Training overview

This 4-day training equips you with everything you need to run a group – including a handbook that gives clear and detailed step-by-step guidance for each session in the 10-week programme. Also included is The Parenting Puzzle, an easy to use guide for parents, and a set of games.

Day 1:
Introduces the Nurturing Programme and explores discipline, praise, self-esteem and the importance of emotional health.
Day 2:
Explores effective communication, including empathy, listening skills, learning styles and feelings. Strategies provided include Personal Power, Choices and Consequences, and Time Out to Calm Down.
Day 3:
Deepens understanding of the nurturing process and facilitation skills as well as exploring the impact of past experience on current relationships. Content includes Kinds of Touch, Relaxation strategies, Issues around Sex, I Statements and Behaviour to Ignore.
Day 4:
Clarifies the role of the nurturing facilitator providing facilitation practise and discussing factors around implementation.
Refresher Day:
The refresher day is designed for people who’ve already completed the 4-day training and have been recognised as a parent group leader. Our popular refresher days provide a highly enjoyable and stimulating day that offers an opportunity to share ideas. We promise to fill you with renewed inspiration and energy and increase your confidence levels. The day gives you a chance to re-visit any parts of the Family Links Nurturing Programme you weren’t quite sure about first time round.

Download Parent Group Leader training course overview as a PDF

Download Refresher Day training course overview as a PDF

On completion of the training practitioners will:

  • Know how to describe and use the Four Constructs of the Nurturing Programme in their work with families
  • Demonstrate how to enhance their relationship with families, developing trust and working in partnership with parents
  • Demonstrate group facilitation skills
  • Explain empathy and its importance in relationships
  • Have an understanding of the impact of emotional health on parents, children, young people and practitioners
  • Understand the use positive behaviour management strategies with children and young people
  • Explain the link between feelings, thoughts and behaviour
CANparent Quality Mark

The 10-Week Nurturing Programme has been awarded the CANparent Quality Mark which ensures that organisations running universal parenting classes are:

  • evidence based, monitored and evaluated to improve parent / child relationships and to make a positive difference
  • recommended by other parents
  • responsive, warm and relational, engaging with parents and building on these effective relationships to meet parents’ needs
    run with integrity and have the appropriate professional systems in place

This training has been mapped against the National Occupational Standards for Work with Parents and it is possible to gain a City & Guilds Level 3 or Level 4 accreditation whilst delivering a parent group. See Accreditation section above to find out more.

For more information on the 4-day Parent Group Leader or 1-day Refresher training and costs, please contact Lucy

Our evidence

Resources and materials

Selection of Family Links resources available in our online shop.

The following resources are included as part of the training:

  • Parent Group Leader Handbook
  • The Parenting Puzzle book
  • The Parenting Puzzle DVD
  • Implementation support service
  • Games – The Nurturing Game, Ask it/Tell it, Feeling Faces

Optional resources:

  • Parenting Puzzle booklet in 10 languages plus an interpreter’s version
  • Specialist Parent Group Leader handbooks: Working with parents in prison; Parents of children with special needs
  • Parenting Puzzle audio CD
  • Set of display boards for parent group
  • And many more, visit the online shop for our full range of resources

Content of the 10-week parent group

Week 1
  • Departure Point
  • Building Blocks: The Four Constructs
Week 2
  • The Question of Discipline
  • Time Out to Calm Down
Week 3
  • Family Rules
  • Rewards and Penalties
Week 4
  • Personal Power
  • Self-esteem
  • Choices and Consequences
Week 5
  • Feelings…and What We Do With Them
  • Communicating Clearly: Using I Statements
Week 6
  • Kinds of Touch
  • Nurturing Ourselves
Week 7
  • Ages and Stages in Children’s Development
  • Helping Children Grow Up
Week 8
  • Helping Children Stay Safe
  • Issues Around Sex
Week 9
  • Time to Play
  • Behaviour to Ignore
  • Problem solving and Negotiating
Week 10
  • Continuing the Family Journey
  • Celebration

How to commission training/book a training place

Testimonials

Practitioners continue to use the 10-Week Nurturing Programme because they can see the positive impacts for parents and families, and it is accessible and appropriate for the parents in their localities, and cost effective to run.
When staff have completed the training they feel confident in knowing how to facilitate groups, they have the required resources, and positive ways to engage parents in a nurturing setting.
This programme was valued so much by the parents and I saw a huge change in their knowledge, self-confidence and self-esteem, which was then transferred to their skills as parents.
We use the Nurturing Programme for our parenting provision due to the emphasis on relationship building and its appropriateness for families with poor literacy skills, making it more accessible than other programmes.
Parents have gone on to take on employment and volunteer roles, and others accessed training and education opportunities. Lots of parents saw a change in their children’s behaviour and one family who had been involved in social care was stepped down.
I have learnt so much in such a short period and I feel empowered to go out and deliver the training and carry on the journey.

Working one-to-one with parents

I'm now confident being a mum.

This training course promotes a consistent approach to positive behaviour management and prepares staff to work effectively with parents using the Nurturing Programme on a one-to-one basis. Staff who have completed the Parent Group Leader training course may use the Nurturing Programme on a one-to-one basis without the need to attend this course.

Training course details

The training course includes:

  • Knowledge of how to improve parents’ self-esteem, confidence and skills to encourage positive behaviour in children
  • Problem-solving approach to work with parents
  • Skills in one-to-one mentoring to develop trust and build relationships with parents
  • A partnership approach to work with parents
  • Consistency of practice amongst all professionals and also team and multi-agency work
  • Personal and professional reflection

This training has been mapped against the National Occupational Standards for Work with Parents and it is possible to gain a City & Guilds Level 3 or Level 4 Award in Work with Parents.

How to commission training/book a training place

We would be delighted to come and work with your team or you can book individual places on one of our regular training courses. Contact Lucy to find out more

Working one to one with parents of teenagers

Mum and Teen

This course provides teams with skills and strategies needed to support parents of teenagers and improve family relationships. It will consider the influence of thoughts and feelings on behaviour and take a strengths-based approach to work with parents, based on the principles of the Nurturing Programme, one of the leading social and emotional programmes in the UK.

Key topics

Key topics covered in this course include:

  • Exploring how to engage and motivate parents’ of teenagers
  • The emotional and developmental needs of teenagers and influences on behaviour
  • Promoting an authorities parenting style, and the importance of both nurturing and boundaries
  • Positive approach to boundary setting and problem-solving with young people and their parents

This training has been mapped against the National Occupational Standards for Work with Parents and it is possible to gain a City & Guilds Level 3 or Level 4 Award in Work with Parents.

How to commission training/book a training place

We would be delighted to come and work with your team or you can book individual places on one of our regular training courses. Contact Lucy to find out more

Welcome to the World antenatal groups

Welcome to the World Programme in Cardiff
Welcome to the World Programme in Cardiff

The ‘Welcome to the World’ programme is an 8-week group for parents expecting a baby. Parents attend the group from approximately 22 weeks of pregnancy. Topics include empathy and loving attentiveness, infant brain development, healthy choices, managing stress and promoting self-esteem and confidence, and effective communication.

Aims of the programme:

  • improving attunement and bonding
  • improving parental wellbeing
  • improving knowledge and skills in breast-feeding and practical care of babies.  

The Welcome to the World programme has been awarded the CANparent Quality Mark. Organisations that belong to the CANparent network have proven that each of their classes makes a real and positive difference to parents and families.

CANparent Quality mark

The CANparent Quality Mark ensures that organisations running universal parenting classes are:

  • evidence based, monitored and evaluated to improve parent / child relationships and to make a positive difference
  • recommended by other parents
  • responsive, warm and relational, engaging with parents and building on these effective relationships to meet parents’ needs
  • run with integrity and have the appropriate professional systems in place

Outcomes for parents

Parents reflect on their own values and their hopes and fears for the future. Practical information about pregnancy, birth, breast-feeding, and healthy eating is included in the eight weeks.

2015 evaluation showed:

  • There were statistically significant improvements in maternal and paternal attachment, with a particularly positive shift for fathers
  • Mothers’ and fathers’ wellbeing measured significantly higher than the UK average after the programme. WEMWBS mean scores increased by 2.42 points

Find out more about the evidence to support the effectiveness of the Welcome to the World Programme and outcomes for new parents and their baby.

Training overview

Parents with their baby (Welcome to the World Antenatal Nurturing Programme)

The training course will provide practitioners with the skills, knowledge and resources needed to deliver the 8-week group. The course covers key aspects of emotional health and wellbeing providing a positive framework for parenting, and will also emphasise the importance of supportive, positive facilitation from the practitioner.

On completion of the training practitioners will be able to:

  • Demonstrate an understanding of the rationale behind the strategies
  • Explain to parents the importance of empathy and responding sensitively to their baby
  • Support parents in reducing their own and their baby’s stress
  • Support parents in building positive relationships with their baby
  • Deliver the Welcome to the World Programme to groups of parents to be
  • Know which evaluation measures to use to show effectiveness
I’m really pleased to have completed this training it’s been fab – unlike so many training course today! Informative, fun and easy to participate due to excellent, caring facilitators too. Thanks

Or contact Lucy for more information and costs

Our evidence

Resources

Family Links: Welcome to the World Parent Group Leader handbook cover.
Family Links: The Social Baby DVD cover.
Family Links: Welcome to the World parent booklet cover.

A handbook for group leaders and a booklet for parents are included in the training cost.

How to commission training/book a training place

We would be delighted to come and work with your team or you can book individual places on one of our regular training courses. Contact Lucy to find out more

Parenting Puzzle workshops for parents with children under 5

Young girl with her arms in the air.

This training course is for practitioners who have already trained as Parent Group Leaders and wish to offer a shorter intervention based on the Nurturing Programme. The course equips you to deliver four workshops for parents of children under 5 years old.

Aims of the programme:

  • Introduce the Four Constructs (Building Blocks) for positive, constructive relationships and calm, confident parenting;
  • Develop parents’ understanding of empathy;
  • Develop parents’ understanding of the importance of listening and communication;
  • Explore the power of praise and positive interaction;
  • Increase parents’ understanding of the power of play;
  • Promote positive approaches to discipline and boundary setting;
  • Develop an understanding of the importance of nurture of self and others in family relationships

Training overview

This training course helps to develop parents’ understanding of empathy and the importance of listening and communication. It explores the power of praise and positive interaction. The course highlights the power of play and promotes positive approaches to discipline and boundary setting. Parents are encouraged to develop an understanding of the importance of nurture of self and others in family relationships.

Download the training course overview as a PDF

For more information and costs, please contact Lucy

On completion of the training practitioners will be able to:

  • Explain to parents the importance of child led play
  • Support parents in reducing their own and children’s stress
  • Support parents in building positive relationships with their young children
  • Deliver the Parenting Puzzle workshops to groups of parents

Content of the 4 workshops

Workshop 1

  • Understanding your children’s behaviour
  • Listening and how babies and children communicate
  • Praise and encouragement

Workshop 2

  • Praise and guidance
  • Power of play and positive moments

Workshop 3

  • Boundaries and parenting styles
  • Understanding and managing behaviour
  • Looking after ourselves

Workshop 4

  • Dealing with stress and conflict
  • Developing the Family Toolkit

Our Evidence

Find out more about the evidence to support the effectiveness of the Parenting Puzzle Workshops and outcomes for parents and their children in the Why it Works section.

How to commission training/book a training place

We would be delighted to come and work with your team or you can book individual places on one of our regular training courses. Contact Lucy to find out more

Parents, Children and Change

Father happily holding and playing with toddler

Change affects all families and can bring with it a range of feelings, whether starting a new school, the arrival of a new baby, or a separation or bereavement.
Family Links and Family Action have developed a group for parents whose families are experiencing a change in their lives.

Aims
To enable parents to:

Work with teenagers

Teenage behaviour can be challenging but can often be understood when seen as part of the developmental process. Adolescence is the most significant period of change in the brain apart from the first year of life; it is not until the early 20’s that the brain begins to look like that of an adult. Family Links offers a range of training courses and resources for professionals in health, social care and education.

The programmes include ideas and strategies for parents and professionals to maintain boundaries, motivation and support for young people in an emotionally healthy context.

Teenager with speech bubble saying 'Understand development; understand behaviour'

Talking Teens groups for parents of teenagers

Talking Teens: Understanding Teenagers Booklet cover

This training course is for practitioners who wish to offer groups to parents of teenagers.

Based on the most recent research on adolescence, and consistent with the principles of the Nurturing Programme, the groups provide a positive view of teenage development and focus on relationships within the family, communication, negotiating, decision-making and strategies to reduce conflict.

The programme consists of four sessions, developed with Dr. John Coleman, to increase parents’ understanding of teenagers’ feelings and behaviour, and deliver key strategies for maintaining and improving relationships.

Included in the training is a useful resource: Understanding Teenagers: a Guide for Parents. This book is also available to buy separately from training in our online shop.

Key topics:

  • Exploring the importance of parents for teenagers
  • Developing parents’ understanding of teenage development and the influence of brain development on behaviour
  • Developing parents’ understanding of the importance of listening, verbal and non-verbal communication
  • Promoting positive approaches to boundary setting and problem-solving
  • Providing an opportunity for parents to share their experience with others

On completion of the training learners will be able to:

  • Outline the key themes of adolescent development
  • Describe the needs of both parents and adolescents during the teenage phase
  • Relate these needs to appropriate parenting style, skills and strategies
  • Deliver the Talking Teens workshops to groups of parents and/ or in one to one sessions with parents

Results of the Pilot Group:

  • Parents getting on better with their teenagers
  • Reduced stress in the family
  • Increased confidence in talking about difficult issues
  • Increase in understanding of teenagers’ feelings

We would be delighted to come and work with your team or you can book individual places on one of our regular training courses. Contact Lucy to find out more

Our evidence

1-day professional development courses

Understanding Teenagers: for those working with teenagers and/or their parents.

Overview

This 1-day course provides an opportunity to understand teenage brain development and the adolescent developmental process. It includes ideas and strategies for professionals working with teenagers and their parents to help them motivate and support young people in an emotionally healthy context. The day brings together the latest understanding from neuroscience and developmental psychology and the principles of the Nurturing Programme, one of the leading social and emotional education interventions in the UK.

Key topics:

  • Emotional health for all – how feelings drive behaviour
  • The science of teenage brain development
  • A trainee adult – the adolescent developmental process
  • Autonomy promotion – what do young people need from adults?
  • Managing risk and promoting resilience

Or contact Lucy for more information and costs

Understanding Teenagers in School: for those working with young people in schools and educational settings.

Overview

This 1-day course is designed to offer professional development to those working with young people in schools and educational settings. It provides an opportunity to understand teenage brain development and the adolescent developmental process. The course includes strategies to help them motivate and support young people in an emotionally healthy context. The day brings together the latest understanding from neuroscience and developmental psychology and the principles of the Nurturing Programme, one of the leading social and emotional education interventions in the UK.

Key topics:

  • Understanding adolescent brain development
  • Learning at a time of rapid brain development
  • A trainee adult – the adolescent developmental process
  • Autonomy promotion – what do young people need from adults?
  • Managing risk and promoting resilience

Or contact Lucy for more information and costs

Work in education

Nurturing Schools Network (Aspire, Flourish, Achieve)

Family Links believes every child deserves the best chance in life. Through the Nurturing Schools Network, we help children develop the character and emotional resilience that will help them achieve their potential, live flourishing lives, and make a positive contribution to their community.

Our aim is to build an active community of schools and teachers who are committed to promoting emotional health and wellbeing; where everyone can aspire, flourish and achieve.

For more information about our work in schools, universities and in teacher training, please visit the Nurturing Schools Network

Specialist programmes

The 10-week Nurturing Programme is effective in universal settings and is also used by practitioners to deliver targeted support as part of specialist interventions such as: adoption and fostering, working with parents in prison, working with Muslim families and parents whose children have special needs.

Videos of our work in specialist settings

Islamic Values version of Family Links Nurturing Programme
Islamic Values version of Family Links Nurturing Programme
Working with Muslim fathers
Working with Muslim fathers
Family Links Nurturing Programme in a prison setting
Family Links Nurturing Programme in a prison setting
Family Links Nurturing Programme in an SEN setting
Family Links Nurturing Programme in an SEN setting
Funmi and Prisca (Mums of children with special needs) discuss the impact of the course
Funmi and Prisca (Mums of children with special needs) discuss the impact of the course
Interview with adoptive Mum Deborah after 10-week Parenting Puzzle course
Interview with adoptive Mum Deborah after 10-week Parenting Puzzle course

Islamic Values Parent Groups

Islamic Values & The Parenting Puzzle Booklet cover

Parent groups: Parenting and Islamic Values

This 10-week parent group considers the links between parenting and Islamic Values and includes the use of the book Islamic Values and The Parenting Puzzle, bringing together Islamic religious teaching with the Nurturing Programme. The programme specifically considers how positive parenting strategies relate to Islamic values. The course draws on extracts from the Quran and sayings (hadiths) of the Prophet Mohammad (pbuh).

The Family Links programme is being adopted in increasing numbers by Muslims who appreciate how the Programme complements Islamic religious values.
  • Promotes emotional literacy and emotional health.
  • Enhances self-esteem, self-awareness and empathy.
  • Develops communication and relationship skills.
  • Provides effective strategies to encourage co-operative, responsible behaviour and manage challenging behaviour in children.
  • Provides the reassurance that the Parenting Puzzle complements Islam

Islamic Values and the Parenting Puzzle Book (included with the training)

  • The chapters mirror the ten sessions of the Family Links Nurturing Programme
  • Draws on extracts from the Quran and some sayings (hadiths) of the Prophet Mohammed (pbuh)
  • Foreword by Professor Tariq Ramadan, plus endorsements by the Muslim Law (Shariah) Council UK and the Muslim College in London
Islam says whatever you want to do, gain knowledge, and parenting is the most important thing in life, so I gained knowledge to help with that. This course changed my life as a mother, as a wife, as a woman and as a Muslim.

The training includes all resources needed to deliver the standard 10-week parenting programme, including the Parent Group Leader Handbook that gives clear and detailed step-by-step guidance. There is a particular focus on facilitation skills and reflecting on how you engage with the parents you are working with. At the end of a recent training course, 100% of practitioners said they were very confident about delivering the parent programme to Muslim families.

I feel enriched and empowered by learning new tools for such needed topics. I would like to give a big welcome for being respectful to our faith

For more information and costs, please contact Lucy

Working with Muslim Families Professional Development

1-day Professional development course: Working with Muslim Families

This course is for professionals working with Muslim families. It will increase understanding and knowledge of Islam and help build positive communication and respectful relationships to get the best possible outcomes. There is an opportunity to discuss the differences between parenting styles based on cultural norms and practices, and the nurturing approach supported both by Islam and the Nurturing Programme. Guidance will be offered on the most effective way to engage families and effect positive outcomes for adults and children.

Download the training overview as a PDF

On completion of the training course practitioners will:

  • Know how to describe the beliefs and practice of Islam and the differences between culture and religion
  • Demonstrate how to enhance their relationship with Muslim families, developing trust and working in partnership with parents
  • Have reviewed strategies to overcome barriers to working with Muslim families
  • Understand the Islamic perspective on parenting and managing difficult feelings, including anger

Find out more about this course

Working with parents in prison

The Family Links Nurturing Programme is being successfully delivered in a number of male and female prisons across the UK impacting on family relationships, emotional health and positive parenting.

Courses such as The Family Links Nurturing Programme are an essential part of the reducing re-offending pathway. It encourages parents to promote a calmer, more structured and loving environment for their children to grow up in.

Download Caroline’s story of delivering parent groups for dads in a prison

Family Links offers additional specialist training for practitioners working to support parents in prison or their families. We focus on guidance and information on best practice in this specialist setting and building successful partnerships with prison staff and management. The training includes a copy of the Handbook for Parent Group Leaders Working with Parents in Prison.

If you are a trained Parent Group Leader you may buy a copy of the Handbook from our shop.

For more information and costs, please contact Lucy

Working with parents of children with disabilities or special needs

The Nurturing Programme has been delivered successfully in numerous special schools across the UK. Parents of children with a disability can face many additional challenges. We have collaborated with clinical psychologists from Ealing’s Service for Children with Additional Needs to develop this handbook, specifically for this group of parents. It is recommended that this handbook is used by Parent Group Leaders who have experience of working with children with disabilities and when all parents in the group have a child with a disability.

There is less shouting and more happiness and confidence at home – from my children and me, and my husband

The adapted programme was originally piloted with parents of children attending the special schools in Ealing. The children had a wide variety of needs which included autistic spectrum disorders, physical and learning disabilities. Some of their disabilities were mild to moderate whilst others were profound. All parents found the programme helpful and would recommend it to others and 90% reported that it had helped with their child’s behaviour. The parents’ feedback demonstrated how much they benefited from meeting other parents and sharing their experiences and ideas. They also valued the new strategies they had learned and the positive impact these had on all relationships in the family, including with their partners and the siblings of the child with the disability.

I have changed the way I talk to my children and I am more calm and I listen properly to them. I also treat myself now and then for being a good parent

If you are a trained Parent Group Leader you may buy a copy of the Handbook from our shop.

Accreditation

Family Links offers any practitioner who have completed the 4-Day Parent Group Leader Training or the 2-Day Working with Parents Training the option to gain City and Guilds Level 3 accreditation and Level 4 Award in Work with Parents. There is also the chance for parents to gain accreditation through the Open College Network (OCN) at Level 1 or Level 2, attaining 6 credits in the Family Links Nurturing Programme.

To find out more about the different accreditation routes, please explore the following sections…

City & Guilds Level 3 Certificate and Level 4 Award in Work with Parents - for Practitioners

Logo of City & Guilds

Get the skills you need to work effectively with parents, helping them to understand their role and meet their children’s social and emotional needs. In the children’s centre inspection framework Ofsted inspectors are tasked with considering ‘the extent to which staff delivering the centre’s services are appropriately qualified’. These days most commissioners consider the Level 3 Work With Parents (WWP) to be a minimum qualification for practitioners working with parents.

Family Links has developed the opportunity for family practitioners to gain a nationally recognised qualification alongside the training and delivery of the Family Links Nurturing Programme for parents in one to one or group activity, while our electronic online platform enables flexible learning. We have a strong reputation in delivering multi-agency training mapped to the National Occupational Standards in Work with Parents since standards were developed in 2006.

Benefits of learning:

  • Receipt of a nationally recognised qualification
  • Reinforcement of best practice to enhance your capacity in the work-place

Who is the course for?

  • Level 3: Candidates working within services to parents or carers in children’s centres, schools or other settings.
  • Level 4: This qualification was developed to address the needs of practitioners providing intense support to families with multiple and complex needs, for example in family intervention work. The new award focuses on the skills and knowledge required to provide sustained, intensive, whole family support in a multi-agency setting.

After completing the 4-Day Parent Group Leader Training or the 2-Day Working with Parents Training, practitioners are eligible to access the Family Links City & Guilds Online Level 3 or Level 4 Work with Parents qualification if they wish to have their learning assessed. Our assessor is a Family Links trained Parent Group Leader and therefore very knowledgeable and supportive with regard to learners undertaking any of our accredited training courses.

To register your interest in the Level 3 Certificate or Level 4 Award or for an informal chat, please contact our training team or call 01865 401 800.

Open College Network (OCN) - for Parents

Logo of OCN

For some parents the Open College Network (OCN) can offer a route to their first ever qualifications, helping to boost confidence and self-esteem and providing a springboard to future training and work opportunities.

OCN (Open College Network) Credit4Learning is a national network that offers a high quality national accreditation service for all types of learning and learners. Parent Group Leaders wishing to offer accreditation to parents need to be a trained and recognised Family Links Parent Group Leader and to have facilitated at least three parent groups.

If you meet these criteria you can then complete the 6–8 week OCN distance learning tutor training model. This consists of two hours’ pre-course work and approximately seven hours’ telephone instruction, guidance and support.

In Wales accreditation for parents is provided by the charitable trust and awarding organisation Agored Cymru.

Benefits of training:

  • Home study allows flexible dates of commencing study
  • Parents can gain 6 credits at Level One or Level Two with the Open College Network
  • Parent Group Leaders experience the process of accreditation for themselves
  • Parent Group Leaders gain professional development
  • Includes all resources needed to take parents through the accreditation process

Learning Outcomes:

  • To know how to support parents through the accreditation process
  • To know how to process administrative demands for OCN
  • To understand what constitutes the differences between Level One and Level Two
  • To know what forms of evidence are acceptable within a submission

download the OCN training overview as a PDF

To register your interest in OCN or for an informal chat, please contact our training team or call 01865 401800.

Presentations

Family Links offers a range of presentations, workshops and webinars focused on emotional health and well-being.

These are suitable for:

  • providers of professional qualifications, e.g. teaching, nursing, social work, care services
  • teacher education – specialist training
  • conferences & events

Download our Conference Speakers Pack for more information & biographies

We would be delighted to speak with you about what we can offer and how to arrange a presentation. Contact Miranda or Verity to find out more.

Nick & Miranda at Fossil HQ giving a talking